Privacy Policy

Last Updated: December 2025

TradePilot™ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, software, automated trading tools, copy trading technology, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Account login credentials

b. Financial & Transaction Data

  • Subscription and payment records

  • Payment method details (processed securely by third-party payment processors; we do not store full card details)

c. Technical & Usage Data

  • IP address

  • Browser type and device information

  • Operating system

  • Log files, timestamps, and usage behavior

d. Trading-Related Data

  • Platform usage activity

  • Copy trading settings and configurations

  • Performance analytics (non-guaranteed, for informational purposes only)

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Services

  • Set up and manage your account

  • Process payments and subscriptions

  • Deliver automated and copy trading features

  • Communicate important updates, alerts, and service notices

  • Improve platform functionality and user experience

  • Comply with legal, regulatory, and compliance obligations

  • Prevent fraud, abuse, or unauthorized activity

We do not sell your personal data.

3. No Financial or Investment Advice

Any data collected or displayed related to trading performance is:

  • For informational and operational purposes only

  • Not financial, investment, or trading advice

  • Not a guarantee of profits or performance

4. Data Sharing & Disclosure

We may share your information only with:

  • Service Providers (payment processors, hosting providers, analytics tools)

  • Technology Partners necessary to operate automated or copy trading systems

  • Legal or Regulatory Authorities when required by law

  • Business Transfers (merger, acquisition, or asset sale)

All third parties are required to protect your data and use it only for authorized purposes.

5. Brokerage Account Control

We do not have custody of your brokerage account or funds.
You remain in full control of:

  • Trade execution permissions

  • Copy trading activation or deactivation

  • Risk allocation settings

  • Position closures

We do not access brokerage credentials unless explicitly authorized through secure third-party integrations.

6. Data Security

We use industry-standard safeguards, including:

  • Secure servers

  • Encrypted communications

  • Restricted access controls

However, no system is 100% secure. You acknowledge and accept this risk.

7. Cookies & Tracking Technologies

We may use cookies and similar tools to:

  • Improve website performance

  • Analyze usage trends

  • Remember preferences

You can disable cookies through your browser settings, but some features may not function properly.

8. Data Retention

We retain personal data only for:

  • As long as your account is active

  • As required to provide Services

  • As necessary to comply with legal obligations

You may request deletion subject to legal or compliance requirements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Object to or restrict processing

  • Opt out of marketing communications

Requests can be sent to the contact information below.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

11. Third-Party Links

Our platform may link to third-party websites or tools.
We are not responsible for their privacy practices.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for data loss due to unauthorized access beyond reasonable security controls

  • We are not responsible for trading losses or market outcomes

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Continued use of our Services after changes constitutes acceptance.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy:

📧 Email: [email protected]
🌐 Website: https://thetradepilot.ai/

Acknowledgment

By using TradePilot™ or Trade Pilot services, you acknowledge that:

  • You have read and understood this Privacy Policy

  • You agree to the collection and use of your information as described

  • You understand the risks associated with trading and automated systems